Cleaner claims, faster payments through dedicatedhumanoutstandingtrustworthy virtual assistants.

Our Virtual Assistants handle revenue cycle management for only $11/hour*, with role-specific training and human support, freeing up dentists to focus on patient care while boosting practice profitability.

See why smart dental practices hire with Reach

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Why Reach?
Our approach is unique.

Finding and keeping great team members is harder than ever. Reach offers the right people, training, and the tools to track performance, so you can focus on care. All for only $11/hour*.

Smart hiring

We use a proprietary ranking system to target regions with top talent, then custom-source candidates who match your practice’s skills, culture, and needs.

Industry specific training

Through Reach University, every VA receives dental-specific, role-based training, covering workflows, software, and soft skills to ensure seamless integration into your team.

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Performance Tracking

Our performance tracker gives you visibility into the value your VA is bringing to your practice, ensuring alignment with your goals and accountability across tasks.

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What your Virtual Assistant can do for your practice

Claims Management

Submit, process, and resolve claims efficiently to reduce delays, minimize denials, and keep reimbursements moving.

Claims Submission and Processing

Submit and process claims accurately to reduce administrative delays and support faster reimbursements.

Claims Follow Up

Track outstanding claims and resolve issues proactively to minimize denials and recover missed revenue.

Payments and Collections

Keep financial records accurate, stay on top of aging balances, and collect professionally to protect cash flow and patient relationships.

Payment Posting

Record insurance and patient payments accurately to keep financials current and maintain clear patient ledgers.

Collections

Handle collections with professionalism and care to recover outstanding balances while maintaining patient trust.

Accounts Receivable Follow Ups

Follow up on aging balances systematically to improve cash flow and reduce overdue accounts.

We’re here to make your life easier

A cost-effective solution

Our Virtual Assistants offer a cost-effective alternative to traditional staffing, helping healthcare practices save money while maintaining seamless operations and excellent support.

Simplified compliance management

Managing legal, compliance, and payroll tasks can be a burden. We handle these complexities for your virtual assistants, giving you peace of mind and more time to focus on your practice.

English-proficient with world-class education

Our dental virtual assistants are highly educated, with strong English skills and qualifications comparable to US standards. They work within time zones similar to yours, ensuring seamless collaboration during business hours.

What is a dental virtual assistant?

A dental virtual assistant is a remote team member who supports dental practices by managing operations tasks. These specialists handle phone answering, insurance verifications, revenue cycle management and administrative duties allowing dentists to focus on patient care. By taking on these essential tasks, they help ensure that dental practices run smoothly and efficiently.

Benefits of hiring a
dental virtual assistant

Hiring a dental virtual assistant can bring numerous benefits to a dental practices. Some of the key advantages include:

Optimized scheduling

Virtual assistants ensure no call goes unanswered, keeping your schedule full and your hospital running smoothly.

Reliable support

With consistent and dependable help, virtual assistants reduce disruptions and help maintain quality care.

Financial relief

Cost-effective and efficient virtual assistants allow you to save money while investing in your practice’s growth.

Increased efficiency and productivity

With a virtual assistant handling operational tasks, dentists and in-house staff can focus on practice’s work, leading to improved patient outcomes and practice growth.

Improved customer satisfaction

Prompt and professional handling of inquiries and appointments enhances the overall patient experience, fostering loyalty and trust.

Enhanced care

By freeing up time for dentists, virtual assistants enable more focused and attentive patient care.

Reduced administrative workload

Delegating time-consuming tasks to a virtual assistant alleviates the burden on in-house staff, reducing stress and burnout.

Cost savings

Virtual assistants offer a cost-effective alternative to hiring full-time administrative staff, helping dental practices manage expenses more efficiently.

Discover what our Team Members can do for your practice.

Hire now

What dental
professionals are saying

Hear from practice owners and office managers across the country who use Reach to run their dental operations every day.​

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One of the things I love about working with Reach is how they vet, and how I love the fact that they have reached university for their assistance.

“Let’s have those people in the office work on people, work and let virtual assistants and artificial intelligence work on the paperwork.”

Debra Engelhardt-Nash
Nash Institute of Dental Learning

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Reach is doing some amazing things in the industry.

“That’s where virtual assistants come in and can do incredible things for the practice and just make things really, really efficient.”

Mike Nelson
Archy

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Reach really vets, individuals that can fit your practice, your.

“We’ve had several DSOs and emerging dental group practices that have partnered with reach and have had outstanding results.”

Bill Neumann
Group Dentistry Now

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They’ve really helped me reclaim my time when it comes to scheduling, when it comes to outreach, when it comes to administrative tasks.

“They’ve got a team of people who can get you a VA in your office to help you do even more so you can get back to being focused on what matters.”

Tim McNeely
The Lifestone Institute

How it works

Our streamlined process ensures you find the perfect virtual assistant for your practice. From a discovery call to ongoing support, we handle sourcing, interviews, and integration, so you can focus on what matters most.

Tell us what you need

Schedule a call to discuss your specific hiring needs, including hours, language skills, and desired personality traits.

Candidate Interviews

We’ll connect you with hand-picked, pre-screened candidates tailored to your unique needs, ensuring the perfect long-term fit for your practice.

Onboarding and support

Onboard your VA and count on a dedicated Success Manager to ensure smooth integration and ongoing support.

Qualifications and training of Reach Team Members

Our team members complete training in dental terminology, practice routines, and billing workflows. Many come from dental or healthcare-adjacent backgrounds, giving them a strong foundation to support your practice from day one. They also receive structured training in claims submission, payment posting, accounts receivable, and HIPAA compliance.

Through Reach University, virtual assistants continue their education in practice management software and dental-specific best practices, staying current with the tools that keep modern practices running.

Hiring a qualified Reach virtual assistant means getting a reliable, engaged team member who understands dentistry, integrates into your systems, and is backed by a dedicated Success Manager.

Meet our team members

Meet our talented team that’s here to boost your business. Our virtual assistants go through a rigorous vetting process, receive top-notch training, and are ready to deliver outstanding results.

Héctor Roman
Héctor Roman
Revenue Cycle Management Specialist
Maiane Santos
Maiane Santos
Front Desk Representative
Camila Jabour
Camila Jabour
Success Manager
Audrea Moreira
Audrea Moreira
QA and Support
Daiani Mataveli
Daiani Mataveli
Insurance Verification Specialist
Grow your business with virtual assistants●
Grow your business with virtual assistants●

Frequently asked questions

Take a look at some frequently asked questions below, or click the button to see the full list.

Through Reach University, every virtual assistant receives hands-on training in your specific practice management and billing software before their first day. They work directly inside your systems as a true extension of your team, just remotely.

Our recruitment process is tailored to your specific needs. We start by understanding your ideal candidate’s skills, schedule, and personality. Our team then custom-sources top candidates for your role, presenting three or more options for you to interview. We continue refining until you find the perfect long-term fit for your dental practice.

Training a virtual assistant is straightforward with Reach’s support. Our Reach University provides tools and templates to guide the process. Practices can leverage existing documentation, create training videos, and rely on internal team strengths to ensure seamless onboarding tailored to their specific routines and needs.

Yes. Reach virtual assistants consistently help practices reduce outstanding balances and recover more revenue through diligent claims follow-up and AR management. See real results from Reach clients in our case studies.

Reach’s onboarding process includes a dedicated success manager to guide you. Clear communication is key: outline role expectations and goals for your VA. With preparation and Reach’s support, including tailored tools and guidance, you’ll ensure a smooth transition and set the foundation for success.

Reach provides comprehensive support after your dental virtual assistant joins your practice. You’ll have a dedicated success manager to guide integration, address challenges, and ensure long-term success. Reach University training equips you with skills to effectively manage remote workers. Your VA also receives ongoing training and support, fostering seamless collaboration and exceptional performance.

Simplify your Dental Practice
with dedicated Virtual Assistants

Your in house staff should be building relationships with patients, not buried in paperwork and phone calls. By letting a Reach Dental Virtual Assistant handle admin tasks, you give your team the gift of time, time they can use to enhance the patient experience.

*Hourly rate calculated from a $1,995 monthly fee for a full-time Virtual Assistant,
assuming 174 working hours per month, resulting in an hourly rate of $11.4/h, rounded to $11/h.

Book a discovery call

A quick chat to understand your practice’s needs and explore how we can help.