Inbound and
Outbound Calls
Outbound Calls
Revenue Cycle
Management
Management
Insurance
Verification
Verification
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TRUSTED BY 3,000+ DENTAL PRACTICES NATIONWIDE
• Managing a dental practice isn’t easy
From 29% turnover to 32% of calls going unanswered, with receptionist costs averaging over $3,800 a month, running a practice has never been more demanding.
With all these challenges, most teams are stretched thin, struggling to keep schedules full and operations profitable.
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Staffing Struggles
Reception roles face 29% turnover and only 30–32% of staff are engaged, creating daily instability and stress for practice leaders.
Missed Opportunities
32% of calls go unanswered and 56% of hygiene patients are overdue, leaving millions in unscheduled treatments and lost revenue.
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Rising Costs
In addition to high receptionist costs, import tariffs, rising supply and oper-ting costs, combined with stable reimbursements, are squeezing practice margins.
Patient care must be your priority, don’t let practice challenges hold you back.
Count on Reach to keep your patients connected.
With rigorous selection, role-specific training, and ongoing support, our VAs become a true extension of your team, reducing costs, increasing revenue, and restoring balance to your practice.
Staffing challenges solved.
Patient care prioritized.
We care about your success. With Reach, you gain peace of mind,
confidence, and a partner you can trust to keep your practice moving forward.
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The People
We hire the best people, fluent in English, and trained specifically for dental workflows.
Integrated into your systems and daily routines, our Virtual Assistants ensure patients experience the same reliability they expect from your in-house team
The Training
Our VAs goes through role-specific and industry-focused training designed for dental practices. Within 2 to 3 weeks, your VA will be ready.
With tailored workflows, the best available resources, and ongoing development, they seamlessly integrate into your systems and daily routine.
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The Support
Every practice works with a dedicated Success Manager. You gain visibility through dashboards that show KPIs, tasks, and outcomes, along with ongoing coaching and regular check-ins.
All delivered in full compliance with
HIPAA and industry standards.
NEVER MISS A PATIENT OPPORTUNITY AGAIN
REAL PEOPLE. REAL SUPPORT. REAL RESULTS.
BUILT FOR DENTISTRY, TRAINED FOR YOUR PRACTICE.
NEVER MISS A PATIENT OPPORTUNITY AGAIN
REAL PEOPLE. REAL SUPPORT. REAL RESULTS.
BUILT FOR DENTISTRY, TRAINED FOR YOUR PRACTICE.
From calls to collections, Reach VAs keep your
practice connected and running smoothly.
Inbound and Outbound Calls
Scheduling and calendar management, patient recalls, missed call handling, confirmations, follow-ups, and other front-desk support designed to keep your schedule full and patients engaged.
Revenue Cycle Management
Claims submission and processing, claims follow-up, payment posting, accounts receivable management, and collections.
Administrative Support
Back-office tasks such as updating patient records, transcribing clinical notes, marketing assistance, live chat, calendar and email management, and other administrative duties that keep day-to-day operations on track.
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Insurance Verification
Verification of eligibility and benefits, pre-authorizations, policy updates, and full breakdowns with insurance providers to ensure accuracy and reduce denials.
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The trusted choice for
trusted dental practices
Reach Virtual Assistants adapt to your workflows and scale with yourneeds, giving every team the confidence to thrive.
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Independent Practices
Keep schedules full and reduce front-desk stress with reliable call handling, insurance support, and admin relief.
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Practice Owners & Managers
Focus on growth and patient care while Reach handles the daily tasks that keep operations running smoothly.
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Group Practices
& DSOs
Scale efficiently across multiple locations with standardized processes, consistent patient experience, and cost control.
WHAT SETS US APART
36hr+
Average Time Saved
Per Month
$18,72/mo
On Additional Revenue
Per VA - 9.6x ROI
2x
Cost-Effective in
Labor Expenses
20-25%
Boost In Patient
Satisfaction
• WHAT OUR CUSTOMERS SAY ABOUT US
Lacey A.
Southern Dental Care
Judy L.
ProHEALTH
Group
Ankur G.
North Ridgeville Family Dentistry
Lacey Andreotta
Southern Dental Care
Judy Levin
ProHEALTH Group
Ankur Gupta, DDS
North Ridgeville Family Dentistry
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Insights to grow
your practice
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Company News
Reach and Vyne Dental Launch Innovative Partnership to Ease Billing and Collections
READ MORE
Dental Industry Insights
Dental economics in 2025: How rising supply costs and stagnant insurance reimbursements are squeezing practices after tariffs
READ MORE
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It’s easy to reach
the support you need
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Schedule and tell us
what you need
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Interview your
candidates
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Training and
on boarding
Frequently asked questions
What exactly does a Reach Virtual Assistant do?
A Reach Virtual Assistant is a fully trained, dedicated team member who supports your dental practice remotely. They handle phone calls, appointment scheduling, insurance verification, billing, and other administrative tasks.
Are Reach Virtual Assistants trained in dental systems and HIPAA compliant?
Yes. All our assistants are trained on dental workflows, insurance processes, and U.S. practice management software. They operate through secure, HIPAA-compliant systems and use encrypted connections to protect patient information.
How long does it take to get started?
Most practices are up and running within two to three weeks. During this time, we handle recruiting, screening, background checks, and interviews. You’ll review the top candidates, select your preferred assistant, and we guide you through onboarding.
What support do we get after launch?
You get a dedicated Success Manager, structured check ins, and ongoing quality reviews, plus help refining workflows, scripts, and KPIs. We also handle coverage planning for PTO and provide secure, HIPAA compliant access so your operations stay consistent.
How is this different from other virtual staffing or call center services?
Unlike call centers, our VAs are exclusive to your office. They learn your systems, your tone, and your workflows, just like an in-house employee. You interview and select your assistant, and we handle all the recruiting, compliance, and ongoing support.
How much does it cost to hire a Reach Virtual Assistant?
• Full-time (40 hours/week): $1,950 per month
• Part-time (20 hours/week): $1,050 per month
There are no setup or onboarding fees. Each plan includes recruiting, training, and a dedicated Success Manager to ensure smooth integration and ongoing performance.
Can we scale up or pause if our needs change?
Yes. You can move from part time to full time, add an additional assistant, or adjust schedules as volume shifts. Agreements run month to month with a thirty day notice, so you stay flexible without long commitments.
Schedule a
Discovery Call
Fill out the form and our team will
be in touch within 24 hours
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801-901-8852
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info@getreach.co
Let us handle the busy work
so you can focus on patient care.
