Most of our team is from Latin America since Spanish is such a need within the United States. From a timezone perspective, Latin America is very similar to most time zones in the United States, which allows your Reach virtual dental assistants to work during their waking hours.

Training a virtual assistant is straightforward with Reach’s support. Our Reach University provides tools and templates to guide the process. Practices can leverage existing documentation, create training videos, and rely on internal team strengths to ensure seamless onboarding tailored to their specific workflows and needs.

Reach’s onboarding process includes a dedicated success manager to guide you. Clear communication is key: outline role expectations and goals for your VA. With preparation and Reach’s support, including tailored tools and guidance, you’ll ensure a smooth transition and set the foundation for success.

Our recruitment process is tailored to your specific needs. We start by understanding your ideal candidate’s skills, schedule, and personality. Our team then custom-sources top candidates for your role, presenting three or more options for you to interview. We continue refining until you find the perfect long-term fit for your healthcare practice.

Yes, you’ll work with the same person every day. They’ll become an integral part of your team, learning your workflows, preferences, and practice needs to provide consistent and reliable support. This personalized approach ensures smooth collaboration and maximum efficiency

Reach provides comprehensive support after your healthcare virtual assistant joins your practice. You’ll have a dedicated success manager to guide integration, address challenges, and ensure long-term success. Reach University training equips you with skills to effectively manage remote workers. Your VA also receives ongoing training and support, fostering seamless collaboration and exceptional performance.