Dental Phone Answering
Our virtual assistants can answer calls seven days per week and schedule patients directly into your practice management software so you never miss a phone call.
Virtual assistants trained on your systems = Dental phone answering done right
Reach understands the importance of each call. Virtual assistants are trained on your systems and are there to answer questions a patient might have. Our virtual assistants are hired based on English fluency so that they can handle any situation on the phones.
Open over 100 hours per week
Our answering service is there 7 days a week from 5:00 AM to 9:00 PM MST. With many patients calling in the evenings and on weekends, our after-hours and overflow answering service will help you expand your office's reach and never miss a call again.
Answering when you need the phones answered
Our virtual assistants work exclusively for you. The means that you can set the schedule for when they are answering your phones. This flexibility allows you to build the exact answering solution that works for your practice.
See how Reach's virtual assistants can help your practice save time
Virtual assistants answer your phones when patients have time to call
People are busier now than they have ever been. Between work, school and family, they may not think about the dental appointment they need to schedule during a time that your office is open. Virtual assistants can answer the phones during the evenings and even on weekends. Our data shows that patients are 3X more likely to call during these times.
Scheduling professionals who understand dental
Our team is trained to understand the difference between a simple question and an emergency. Other companies send you 10x more accidental emergency calls. Reach reduces the number of calls you have to take, all while scheduling more appointments.
Trained to understand the way your office functions
When a virtual assistant is on your team, they are trained to understand the way your office functions. Virtual assistants can reduce the number of calls your in-office team has to take, all while scheduling more appointments. This means more time face-to-face with patients!
Every phone call is worth over $500
Every call you miss is worth a lot in potential revenue. Consider that these calls could be coming from patients needing high value work. If your office misses 12 calls per week, that is over $30k of missed revenue every month. Our virtual assistants allow you to extend hours and make sure you answer all of those calls.
Don’t Take Our Word for It
“Just wanted to say Reach is awesome! They have worked my recall list better than anyone I've ever hired. Quick and easy to work with and keeps my schedule full! Just wanted to help out a business who has been awesome to me!!”
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