The ROI of hiring a virtual assistant for dental practices

We usually associate the term ROI (return on investment) with areas such as sales or marketing. But, have you considered it for areas such as your in-house staff? What if we told you that with a virtual dental assistant your income can grow considerably?

Today's rapidly moving dental sector values increased efficiency that leads to maximum profitability. One of the most cost-effective means to increase productivity inside your business. Patient satisfaction is key. That’s why employing a dental virtual assistant (Virtual Assistant) can improve both your dental practice and the revenue you receive

We are talking about professionals who operate remotely. They attend not only the communication with your patients, but also various administrative issues such as insurance reviews or attending phone calls quickly, effectively, and fully in English, from minute one in your company. And best of all, we train them for you.

Therefore, from Reach, we would like to comment on some points that can benefit your ROI by hiring one of our dental virtual assistants.

Cost savings and increased revenue

Dental offices incur substantial overhead costs when employing traditional in-office dental assistants. You can add salaries, benefits, and the space necessary for them to work in your final budget. 

Conversely, a dental Virtual Assistant is a far more flexible and affordable option. A Virtual Assistant can work from anywhere, at any time, with no need for physical office space. And because they are far less costly than an in-office assistant, the dental office can save that much more in labor costs. By using a Virtual Assistant, the dental office can maintain the same efficiency, at potentially much less expense.

According to Glassdor, your savings on salaries for a full-time assistant in the U.S. earns around $36,000–$45,000 per year. Our service goes to $1950 per month.

Improved patient experience online

The benefits just go on. Since VAs work remotely, expenses for additional workstations, utilities, and office supplies are minimized.

On top of that, patient retention relates directly to how you manage the front office. By this, we mean dealing with your customers, managing processes, or verifying data.

With a Virtual Assistant, you get prompt responses to inquiries, and no one is left waiting with a sense of uncertainty. A Virtual Assistant causes the telephone to ring less and makes the practice's patients happier. They can perform the same tasks as a traditional face-to-face employee. This will generate more customer retention, a possible extended user reception, and a guaranteed quality of service.

Enhanced productivity

Dental care teams can dedicate more time to patient care and have a more streamlined administrative process due to the presence of a virtual dental assistant. 

This means the team can see more patients and manage its daily schedule far better. Billing, appointment setting and reminders, and patient follow-up—all non-patient care tasks—can be done by someone who is not in the dental office. The virtual dental assistant can do those tasks excellently because that job is its focus.

Scalability and flexibility

Virtual Assistants give us the ability to flex up or down to scale services based on any kind of need a practice may have. When dealing with not only seasonal fluctuations but also practice expansion, using a Virtual Assistant allows a practice to have that service layer as a cost-efficient way to adapt without any sort of commitment to additional full-time staff.

Dentists can make substantial gains in cost savings and productivity by utilizing virtual dental assistants. The enhanced patient experiences that result from using a Virtual Assistant can also be viewed as a near-direct pathway to an improved bottom line. Visit Reach to learn more or schedule a call with our team.