Dental Practice Management: Virtual Assistants Are Changing the Game

The market is adapting to the demands, and with it come virtual assistants for dental practices. Many practices face challenges such as rising costs, staffing shortages, and increased patient expectations. These scenarios are pushing practices to rethink their operations. 

One solution is becoming clear: Virtual Dental Assistants. With them we achieve a cost-efficient alternative, easy to manage and with a high impact on our business results. We strongly believe that Dental VAs are changing the game and here we explain why.

Why the Traditional Model Is Failing

Different dental practice owners report that, annually, they have major problems with issues such as employee turnover, salary, or the efficiency of their methods of engaging and maintaining conversations with potential patients. Here, you’ll see some shocking insights regarding this subject:

• Employee turnover rates in dental practices often exceed 10%, with some practices experiencing rates as high as 27.5%, depending on the position and year (actdental.com).
• 23% of dental assistants changed employers in 2024, with 30.1% planning to seek new opportunities in 2025. Additionally, less than 9% of dental office managers changed jobs in 2024, but 32.6% intend to apply for new positions in 2025 (dentalpost.net).
• The average dental practice in North America misses 20% of new-patient inbound calls; of the 80% answered, less than half convert to a first appointment (dentistryiq.com).

How do we mitigate this problem? What solution do we offer you? Dental VAs for your dental practice management. These are already trained specialists. Outsourcing calls, scheduling, and verifications might optimize and improve your yearly revenue. 

The Future: Virtual Dental Assistants

Reach offers a repertoire of virtual dental assistants that can help your business with different tasks, from insurance verification to phone answering and recall services. With it, we try to improve the efficiency of your dental practice management.

These are remote English-speaking professionals. They can help you manage routine tasks in your dental practice. What used to be the responsibility of a receptionist or an in-house assistant can now be done for less cost with a qualified dental specialist.

What Can a Virtual Assistant Do for Your Practice?

Let's go into more detail. In addition to the services mentioned above, we also offer you everything that has to do with:

✅ Answer every call & schedule appointments

✅ Verify insurance & manage claims 

✅ Reduce staffing costs while increasing efficiency 

✅ Allow your in-office team to focus on patient care

✅ Having trained staff from day one

✅ Streamline your customer management processes 

✅ Improve your annual revenue.

Ready to Future-Proof Your Dental Practice?

Our service is niche-driven; our specialty is dental practices. We focus on a single area to have highly trained personnel specialized in specific tasks for each role customized to the demands of the dental industry.

Schedule a call today and contact us! Discover how we at Reach can help you hire a Virtual Assistant. We can transform your operations remotely for your dental practice management.