Dawson Modern Dentistry is a 2-3 dentist practice with $800K+ monthly revenue.
Results: +37.8% revenue growth, +$290K collections, +440 new patients, +77.5% service revenue.
What if your practice is smaller? $300K or $500K monthly?
The Principle: Growth is Proportional to Practice Size
The operational improvements Reach provides are not size-dependent. Better call answering works for all practices. Better insurance verification works for all practices. Better patient follow-up works for all practices.
The magnitude of improvement scales with practice revenue.
Small Practice Example: $300K Monthly
Dawson’s improvement breakdown:
- Collections improvement: $290,000 annually = 3% of $800K monthly revenue
- New patient acquisition: 440 patients = 38% growth
- Service revenue improvement: 77.5%
For a $300K monthly practice, same operational improvements would yield:
Collections improvement: 3% of $300K = $108,000 annually
New patient acquisition: 38% growth = proportionally 165-200 new patients (depends on practice marketing reach)
Service revenue improvement: Same 77.5% relative improvement = higher impact because denominator is smaller
Overall revenue growth: 25-30% (vs. Dawson’s 37.8%)
Medium Practice Example: $500K Monthly
For a $500K monthly practice:
Collections improvement: 3% of $500K = $180,000 annually
New patient acquisition: 38% growth proportionally = 275-330 new patients
Service revenue improvement: 77.5% relative improvement
Overall revenue growth: 30-35%
Why Smaller Practices See Similar Percentage Improvements
Operational inefficiencies are universal. Large and small practices both have:
- Missed calls (lost revenue at all sizes)
- Unverified insurance (denials at all sizes)
- Abandoned treatment plans (lost cases at all sizes)
- Overdue patients (lost recalls at all sizes)
The operational gaps are proportional, so the improvements are proportional.
The Cost Advantage for Smaller Practices
For a $300K practice: Cost of two Reach team members = $3,990 monthly = $47,880 annually
Return: $108,000 in collections + 165-200 new patients (value: $165,000-400,000)
Net benefit: Higher percentage return on investment
For $300K practice: $108,000 improvement on $300K baseline = 36% improvement (vs. Dawson’s 37.8%)
Investment Perspective
For a $300K practice: Invest $47,880 annually in Reach. Return: $108,000+ in first year. ROI: 226%
For an $800K practice: Invest $47,880 annually in Reach. Return: $290,000+ in collections alone. ROI: 607%
Both are excellent returns. Smaller practices see better percentage ROI because fixed costs are lower.
Scaling Down: How Results Work for Single-Dentist Practices
Single-dentist practice at $150K monthly:
Collections improvement: 1-2% = $18,000-36,000 annually
New patient acquisition: 20-30% growth = 50-80 new patients
Service revenue improvement: 40-50% (proportionally still significant)
Overall revenue growth: 20-25%
Cost: One dedicated team member = $2,000/month
Return: $18,000-36,000 + new patient value
Minimum ROI: Still positive and meaningful.
Implementation: How to Scale for Your Practice
Step 1: Identify your baseline revenue and practice size.
Step 2: Estimate operational gaps (% of patients that are overdue, % calls missed, % claims denied).
Step 3: Calculate proportional improvement potential.
Step 4: Invest in dedicated support (call answering, insurance verification, patient follow-up).
Step 5: Track metrics monthly.
Step 6: Adjust staff allocation based on results.
Performance Metrics by Practice Size
$150K monthly practice: 1 dedicated team member handles call answering and basic follow-up
$300K monthly practice: 1-2 dedicated team members (call answering + RCM)
$500K monthly practice: 2 dedicated team members (call answering + RCM + patient follow-up)
$800K+ practice: 2-3 dedicated team members (specialized roles)
FAQ
**Q: Do smaller practices see the same results percentage?**
A: Yes. Operational improvements scale proportionally across practice sizes.
**Q: Is it worth investing in Reach support for a $150K practice?**
A: Yes. Even smaller absolute returns translate to meaningful practice growth at smaller scale.
**Q: How do I know if my practice is ready for Reach support?**
A: If you have at least one dentist working, have patient volume, and have operational gaps (most practices do), you are ready.
**Q: What is the minimum investment for a small practice?**
A: One dedicated team member at $1,500-2,000 monthly provides meaningful support.
**Q: How fast do results show in smaller practices?**
A: Same timeline. Month 1-2: setup. Month 2-3: first results. Month 6: full impact.