The back office support every practice needs
From clinical notes transcription to live chat and calendar management, Reach VAs take care of admin so your staff can stay focused on patients.
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What Administrative Support includes
Call Answering
Ensure no patient call is ever missed, handled with professionalism.
Consistent first point of contact
Builds patient trust from the first call
Appointment Scheduling
Keep schedules full and organized with reliable calendar management.
Fill open slots quickly
Reduce scheduling errors
Appointment Confirmation
Minimize no shows with timely confirmations and reminders.
Automated confirmations
Better attendance rates
Overdue Patient Recall
Bring patients back with proactive recall strategies for overdue visits.
Boost patient return rates
Increase treatment acceptance
Unscheduled Treatment
Convert pending treatments into scheduled care with follow-up calls.
Recover lost revenue opportunities
Support treatment plan adherence
Follow Ups and Check Ins
Maintain relationships and ensure continuity of care.
Ongoing patient engagement
Early issue detection
General Patient Support
Offer answers and assistance for everyday patient needs.
Reduce front desk workload
Improve patient satisfaction
What Administrative Support includes
Clinical Notes Transcription
Turn provider notes into accurate digital records.
Save time for providers
Ensure precise documentation
Marketing Assistant
Support campaigns and outreach with dedicated help.
Assist social media and email campaigns
Keep marketing consistent
Live Chat
Engage patients instantly with real-time support online.
Answer questions quickly
Capture new patient leads
Calendar and Email Management
Keep communication and scheduling organized.
Reduce inbox clutter
Prevent scheduling conflicts
Other Administrative Duties
Cover the everyday tasks that keep your practice moving.
Adaptable to clinic needs
Reliable daily support
Executive Assistance
Delegate executive tasks to free up leadership time.
Manage reports and priorities
Support decision making
What Administrative Support includes
Eligibility Check
Quickly confirm coverage before appointments.
Prevent denied claims
Speed up patient intake
Benefit Verification
Validate benefits to ensure treatment is covered.
Avoid outdated records
Ensure claim compliance
Policy Updates
Keep patient insurance details current and accurate.
Avoid outdated records
Ensure claim compliance
Data Entry
Log insurance information precisely into your system.
Minimize manual errors
Keep records organized
Full Breakdowns
Provide clear breakdowns of benefits for accurate treatment planning.
Transparent cost estimates
Fewer billing surprises
What Administrative Support includes
Claims Submission and Processing
Submit and process claims quickly and correctly.
Submit and process claims quickly and correctly.
Ensure faster reimbursements
Claims Follow Up
Track and resolve outstanding claims proactively.
Minimize denied claims
Recover missed revenue
Payment Posting
Accurately record insurance and patient payments.
Keep financials up to date
Maintain clear patient ledgers
Accounts Receivable Follow Ups
Stay on top of aging balances with systematic follow-ups.
Improve cash flow
Reduce overdue accounts
Collections
Handle collections with professionalism and care.
Recover outstanding balances
Maintain patient trust
The measurable impact of Reach Virtual Assistants
36hr+
Average Time Saved
Per Month
$18,72/mo
On Additional Revenue
Per VA - 9.6x ROI
2x
Cost-Effective in
Labor Expenses
20-25%
Boost In Patient
Satisfaction
WHAT OUR CUSTOMERS SAY ABOUT US
Lacey A.
Southern Dental Care
Judy L.
ProHEALTH Group
Ankur G.
North Ridgeville Family Dentistry
• WHAT OUR CUSTOMERS SAY ABOUT US
Lacey Andreotta
Southern Dental Care
Judy Levin
ProHEALTH Group
Ankur Gupta, DDS
North Ridgeville Family Dentistry
• WHAT OUR PARTNERS SAY ABOUT US
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Sean Gove
Director of Business Development at Curve Dental
Jim Gochis
Chief Procurement Officer at Synergy Dental Partners
Kim Larson / Bill Neumann
Co-Founder & COO Bill Neumann / CEO Group Dentistry Now
Suzanne Rassy
VP of Operations - Shared Practices
Starting at $11/hour
No payroll headaches. No long-term contracts.
Meet the people behind Reach
Reach VAs are dedicated professionals who connect with your patients every day.
Get to know the people already helping practices nationwide deliver care with confidence.
Built without borders, united by purpose.
Why hire with Reach?
Because Reach combines the right people, structured dental training, and measurable performance to help practices run more consistently, reduce operational risk, and create predictable results.
The People
The right people, selected to work inside dental operations.
The Training
Structured dental training built around real workflows.
The Support
Clear visibility into activity and results through performance tracking.
How to get started?
It's easy to reach the support you need
Frequently asked questions
A Reach Virtual Assistant is a fully trained, dedicated team member who supports your dental practice remotely. They handle phone calls, appointment scheduling, insurance verification, billing, and other administrative tasks.
Yes. All our assistants are trained on dental workflows, insurance processes, and U.S. practice management software. They operate through secure, HIPAA-compliant systems and use encrypted connections to protect patient information.
Most practices are up and running within two to three weeks. During this time, we handle recruiting, screening, background checks, and interviews. You’ll review the top candidates, select your preferred assistant, and we guide you through onboarding.
You get a dedicated Success Manager, structured check ins, and ongoing quality reviews, plus help refining workflows, scripts, and KPIs.
Unlike call centers, our VAs are exclusive to your office. They learn your systems, your tone, and your workflows, just like an in-house employee. You interview and select your assistant, and we handle all the recruiting, compliance, and ongoing support.
• Full-time (40 hours/week): $1,950 per month
• Part-time (20 hours/week): $1,050 per month
There are no setup or onboarding fees. Each plan includes recruiting, training, and a dedicated Success Manager to ensure smooth integration and ongoing performance.
Yes. You can move from part time to full time, add an additional assistant, or adjust schedules as volume shifts. Agreements run month to month with a thirty day notice, so you stay flexible without long commitments.
Schedule a
Discovery Call
Fill out the form and our team will be in touch within 24 hours
801-901-8852
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info@getreach.co
Let us handle the busy work so you can focus on patient care.
